Privacy Policy
Effective Date: 18/12/2024
At Jawelries Pvt Ltd (referred to as “we”, “our”, “us”), we value the privacy of our customers and visitors (referred to as “you”, “your”). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase on our website, jawelries.com (the “Website”). We are committed to ensuring your privacy is protected in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services or provide any personal data.
1. Information We Collect
We collect the following types of personal information:
- Personal Identification Information: Name, email address, postal address, phone number, payment information, and other details necessary to complete your purchase or communicate with you.
- Device and Usage Data: Information about how you access and interact with our Website, such as your IP address, browser type, operating system, device type, and pages you visit.
- Payment Information: We use third-party payment processors to handle payment transactions. Payment details such as credit card numbers, billing addresses, and related information are not stored on our servers but are securely processed by third-party providers.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including delivering products (bangles, rings, necklaces) and providing customer support.
- To send order confirmations, shipping notifications, and updates regarding your purchases.
- To respond to your inquiries, requests, and provide customer service.
- To send marketing communications, promotions, and product updates (you can opt-out at any time).
- To improve the functionality and user experience of our Website through analysis of usage data.
- To comply with legal obligations and resolve disputes.
3. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing your data is necessary to fulfill a contract (e.g., to process orders, payments, and deliver products).
- Consent: We process your personal data based on your consent, which you can withdraw at any time.
- Legitimate Interests: We may use your data for purposes such as improving our Website or sending promotional communications, provided that these interests are not overridden by your rights and freedoms.
- Legal Obligations: We may need to process your data to comply with applicable laws and regulations.
4. How We Share Your Information
We may share your personal data in the following situations:
- Third-Party Service Providers: We use trusted third-party companies to help run our business, such as payment processors, shipping companies, email marketing services, and data analytics providers. These providers only have access to the information necessary to perform their functions and are prohibited from using your data for other purposes.
- Legal Compliance: We may disclose your information if required by law, regulation, legal process, or government request, or to protect our rights, property, and safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such changes.
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights Under GDPR
As a data subject, you have the following rights under the GDPR:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to Restriction of Processing: You can request that we limit the processing of your data in specific situations.
- Right to Data Portability: You can request that we transfer your personal data to another organization or directly to you in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
- Right to Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at Jajewelriess@gmail.com.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to improve the user experience, analyze usage patterns, and personalize content. Cookies are small text files that are stored on your device. You can manage your cookie preferences through your browser settings. For more information about our cookie policy, please refer to our Cookie Policy.
8. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and applicable legal requirements.
9. International Data Transfers
As our business is based in the United Arab Emirates, your personal data may be transferred to and processed in countries outside of your country of residence. We ensure that any international transfers of your personal data comply with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. Please review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: contact@jawelries.com
Address: Gold souk, Dubai, United Arab Emirates.
By using our Website and providing your personal information, you consent to the collection, use, and sharing of your data as described in this Privacy Policy.